Check that all data entered is correct. Pay particular attention to upper and lower case.

Sollten weiterhin Probleme bestehen,<a href="https://viba-water.com/about-us/"> kontaktieren Sie uns.</a>

You can find all information about your account at

<a href="https://viba-water.com/my-account/">https://viba-water.com/my-account/</a>

retrieve.

The delivery time varies depending on your location.

Delivery via parcel shipping (DHL) within Germany usually takes 1-3 working days after dispatch of the goods.

Delivery via a forwarding agent takes approx. 2-5 working days within Germany.

International shipping deviating.

We currently support PayPal / PayPal installment payment and bank transfer (prepayment).

Bei Fragen oder Anregungen zu weiteren Zahlungsmitteln verwenden Sie bitte das Kontaktformular auf der <a href="https://viba-water.com">Homepage</a>

Maritime shipping:
The filters must always be changed at the same time after 4 months.

Inland shipping and land customers:
The replacement interval is slightly longer for inland shipping and land-based customers - in this case, replacement is only required after 6 months.